What to know
- Removes water hardness — the dissolved minerals that create scale in water heaters, tankless units, pipes, and fixtures.
- Removes chlorine — better-tasting water and gentler showers without the municipal-treatment smell.
- Protects your equipment: scale is the #1 enemy of tankless water heaters, and some warranties require soft water.
- Everyday benefits: softer laundry, spot-free dishes, less soap needed, gentler on skin and hair.
What hard water does to your home
Hardness minerals (calcium and magnesium) come out of solution when water is heated — coating water-heater elements and tankless heat exchangers with scale, narrowing pipes, clouding glassware, and leaving crusty deposits on fixtures. Every bit of scale on a heating surface forces the equipment to burn more energy for the same hot water, and some tankless manufacturers condition their warranties on water hardness limits.
What the FloTech system does
One system, two jobs:
- Softening — removes calcium and magnesium hardness before water reaches your water heater, fixtures, and appliances.
- Chlorine reduction — strips the chlorine taste and odor from municipal water for the whole house, not just one faucet.
Where it pays for itself
Softened water extends water-heater and tankless life, keeps warranty conditions satisfied, restores appliance efficiency, and cuts soap and detergent use noticeably. If you're installing a new tankless unit, adding treatment at the same time is the single best thing you can do to protect the investment.
Professional installation and sizing
Eco's licensed plumbers test your incoming water hardness, size the system to your household's usage, install it to code with a proper bypass, and set the regeneration schedule so it's efficient rather than wasteful. Pair it with Halo whole-home filtration if you also want broader contaminant filtration.
Ready for the next step?
Talk to a licensed Eco pro — honest guidance and upfront pricing before any work begins.
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Common questions
How do I know if I have hard water?
White scale on faucets and showerheads, spotted glassware, soap that won't lather, dry skin after showers, and a water heater that rumbles are all classic signs. We test your actual hardness in grains per gallon during a free assessment so the system is sized to reality.
Does a water softener make water taste salty?
No — properly configured softening leaves no salty taste. The sodium added during ion exchange is small, and the FloTech's chlorine removal usually makes water taste noticeably better than before.
Will a softener help my tankless water heater warranty?
Often, yes. Some tankless manufacturers require hardness below roughly 7 grains per gallon for full coverage and may deny scale-related claims above about 12 GPG. A softener keeps you inside those limits and protects the heat exchanger itself.