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Navien

Premium Brands · Plumbing

Navien Tankless Water Heaters — High-efficiency hot water for Puget Sound homes

Navien's NPE-2 condensing tankless line is the endless-hot-water benchmark — dual stainless heat exchangers, built-in recirculation options, and combi units that heat the house too.

Navien builds some of the most efficient condensing tankless water heaters on the market — and Eco Electric, Plumbing, Heating & Air is a Navien Service Specialist and authorized dealer serving the Greater Seattle / Puget Sound region. As Washington's Home Energy Expert, Eco brings factory-trained installation, local code knowledge, and a proven approach to match Navien’s industry-leading technology to the real needs of Pacific Northwest homes.

Condensing tankless water heaters Combi boilers (heat + hot water) Recirculation systems
  • 4.9★ · 2,300+ Google reviews
  • Licensed, bonded & insured
  • Serving Puget Sound since 2012
  • 100% Satisfaction Guarantee

At a glance

Who makes Navien — and where it sits

Ownership & scale
Navien, Inc. — the North American arm of KD Navien of Seoul, South Korea (KyungDong group, founded 1978).
Founded
1978 (KD Navien)
Headquarters
Irvine, CA (North America)
Premium — why
Category-defining condensing tankless — and the longest residential heat-exchanger coverage in the segment.

Navien by the numbers — vs the category

Heat exchanger warranty (residential)

15 years

▏typical tankless HX · NPE-2 residential with standard or controlled recirculation.

Parts warranty

5 years

▏segment standard

Figures verified against the manufacturer documents in the Sources section below, 2026-07-17. Category ticks are typical-market reference points, not every competitor.

Where Navien fits in your home

Tap a system to explore

Plumbing systems in a Puget Sound home Cross-section of a house showing plumbing systems: the water service entering at the main shutoff with whole-home treatment, the water heater in the basement, kitchen and bathroom fixtures upstairs, and the drain and sewer line leaving the home. Highlighted zones show where Navien products live. Upstairs Main floor water service Main shutoff Treatment Water heater Kitchen & bath faucets Toilets & showers Drains & sewer
Navien territory The rest of the plumbing system — Eco covers it all

Showing Water heating.

Water heating

Tank, tankless or heat pump Navien territory

The water heater is the hardest-working appliance in a Puget Sound home — cold winter mains make sizing and recovery matter. Tanks, condensing tankless, and heat-pump water heaters each fit different homes; venting, condensate, and gas sizing decide as much as the brand does.

Warranty, visualized

15-year heat exchanger · 5-year parts · 1-year labor

Heat exchanger — residential, standard/controlled recirculation registration required

15 yrs

install-date proof

Parts

5 yrs

Labor

1 yrs

Heat exchanger with UNCONTROLLED recirculation

5 yrs

parts drop to 3 years

0 yrs 15 yrs

Terms run from the original installation date, which must be provided to Navien (proof on request) — and the recirculation cut matters: an uncontrolled recirc loop drops heat-exchanger coverage from 15 years to 5. Proper configuration is a real reason professional install pays.

Read the manufacturer's warranty terms: Navien — NPE-2 series warranties (navieninc.com)

Western Washington fit

Why Navien makes sense here — specifically

Cold Puget Sound winter mains are exactly what condensing modulation is for — and Eco is a Navien Service Specialist and authorized dealer.

  • Fast-modulating burners hold temperature through our cold-mains winters and long pipe runs.
  • Wall-mount footprint frees the tight mechanical rooms of older Seattle homes.
  • Condensate routing and venting in a wet climate is install craft — sized, sloped, and trapped to code.

What it costs, honestly

Navien against Eco's published ranges

Tankless conversions are quoted from gas sizing, venting, and condensate scope — see Eco's published water heater cost guide for the current Seattle-area ranges.

Water heater costs in Seattle

Ranges are Eco's published Seattle / Puget Sound installed prices — your written quote is exact, upfront, and free.

By home type

Which Washington homes Navien fits best

Great fit

Big household, endless-shower problem

Simultaneous shower + dishwasher + laundry is the NPE-2's home turf — no tank to outrun.

Great fit

Pre-1950 craftsman

Tight mechanical closet

Wall-mounting reclaims floor space; we verify gas line sizing and venting paths first.

Great fit

Radiant / hydronic home

Navien combi models supply domestic hot water and hydronic heat from one unit.

It depends

Light hot-water use, working tank

A healthy tank serving a small household doesn't owe you a conversion — we'll say so.

Why choose Navien tankless for your Seattle-area home?

  • Industry-leading condensing technology: Navien’s condensing tankless design captures extra heat from exhaust gases to achieve exceptional thermal efficiency — delivering more hot water for less fuel than conventional tank systems.
  • Endless hot water on demand: Big families, long showers, and multiple simultaneous fixtures are common in our region. Navien keeps hot water flowing whether you’re running a shower, dishwasher, and laundry at once or filling a deep soaking tub.
  • Built-in recirculation options: Many Navien models include or support efficient recirculation systems that reduce wait time and water waste — a practical benefit in water-conscious communities across King, Snohomish, and Pierce counties.
  • Space-saving footprint: Tankless condensing units mount on a wall, freeing basement or utility room space in older Seattle homes with tight mechanical rooms.
  • Lower operating cost and reduced emissions: With high modulation and condensing efficiency, Navien units typically reduce fuel use and lower your home’s carbon footprint over a traditional storage water heater.
  • Integration with hydronic systems: Navien combi and condensing models can supply domestic hot water and hydronic heating — an excellent solution for radiant floor systems common in custom PNW homes.

How Navien solves specific Pacific Northwest problems

  • Cold mains and long pipe runs: Seattle-area supply temperatures are lower in winter. Navien’s fast-modulating burners and available recirculation reduce lag and deliver stable temperature control even with long hot-water runs.
  • Rainy, humid climate and venting: Eco understands venting and condensate handling in wet climates. Navien’s condensing units produce condensate that must be properly routed and trapped — our installers size and slope drains and venting paths to prevent issues caused by moisture and freezing.
  • Mineral content and scale: Local water chemistry varies across the Puget Sound. Eco evaluates hardness and recommends pre-filters, water-softening, or scheduled descaling to maintain Navien performance and extend heat exchanger life.
  • Old house challenges: Many Seattle and Eastside homes have constrained gas lines, tight venting options, and compact mechanical closets. Eco performs accurate gas-sizing, recommends necessary upgrades, and plans vent runs and clearances that meet local codes and preserve the home’s structure and aesthetics.

Why Eco is the right team to install and service your Navien unit

  • Washington's Home Energy Expert: Eco Electric, Plumbing, Heating & Air is focused on efficient, modern systems tailored to Washington homes. We’re a Navien Service Specialist and authorized dealer — meaning our technicians receive factory training and prioritized access to Navien parts and technical support.
  • Local-certified, code-savvy installation: Our installers are licensed, insured, and experienced with King County and regional permitting and inspection requirements. We handle permits, install to manufacturer and local code standards, and complete final inspections where required.
  • Comprehensive, transparent process:
  1. 1 Free in-home assessment and flow/load calculation to size the right Navien model for your household.
  2. 2 Honest recommendations for gas line, venting, condensate routing, and water-prep (filters/softeners) when needed.
  3. 3 Upfront written estimate — no hidden fees.
  4. 4 Professionally installed, tested, and demonstrated to your satisfaction.
  • We protect your investment: Eco helps register your Navien product, explains manufacturer warranty terms, and provides preventive maintenance plans to preserve performance and warranty eligibility.
  • Local service, rapid response: When you need maintenance or repair, Eco’s Puget Sound technicians know Navien systems and typical regional issues — we arrive prepared with common replacement parts and diagnostics tools.

The Eco Triple Guarantee — our promise on every Navien install and service

  • Transparent Pricing Guarantee: Clear, written estimates with no surprise charges. You know the scope and cost before we start.
  • 100% Satisfaction Guarantee: If you’re not satisfied with workmanship or performance, we’ll make it right.
  • No Mess Guarantee: We treat your home with care, containing debris, protecting floors and landscaping, and leaving the job cleaner than when we arrived.

Maintenance and longevity — keep your Navien running at peak efficiency

  • Annual or bi-annual flush and descaling where local water chemistry requires it.
  • Clean inlet filters and condensate traps.
  • Inspect venting and condensate lines for blockages and freezing risk.
  • Test and verify combustion, safety controls, and recirculation performance.

Eco can set up a maintenance plan so your Navien continues delivering efficient, reliable hot water season after season.

Real installation benefits our customers in Puget Sound see every day

  • Lower monthly water heating bills compared with older tank systems.
  • Fewer cold-water interruptions and faster recovery after heavy use.
  • Reduced water waste with recirculation and near-instant hot water.
  • More usable space in tight urban and older homes.
  • Professional documentation for home resale and energy audits.

Ready to upgrade to Navien with Washington's Home Energy Expert?

Eco Electric, Plumbing, Heating & Air combines Navien’s top-tier tankless condensing technology with local expertise and aftercare. If you’re in Seattle, Bellevue, Tacoma, Everett, or anywhere in the Puget Sound region, our team will assess your home, size the right Navien solution, and install it to last.

Call (206) 970-1031 to speak with a Navien-certified specialist.

Text Us for quick questions or scheduling.

Book Online to schedule a free in-home assessment.

Eco Electric, Plumbing, Heating & Air — Washington's Home Energy Expert for Navien Tankless Water Heaters. Contact us today and make the smart, efficient upgrade your home deserves.

The honest part

Choose something else instead if…

No brand wins every home. We install and service the alternatives too — so the recommendation follows your house, not a quota.

Choose Rinnai if you want the longest-running gas tankless pedigree — coverage terms are effectively tied.

Choose Bradford White if a straightforward tank replacement fits the budget and the household — simpler, cheaper, still pro-grade.

Questions? Talk to a real pro.

Licensed, insured, and bonded across the Puget Sound — upfront pricing before work begins.

Sources & references

Warranty terms and specifications verified against the manufacturer's own documents, 2026-07-17. Terms change — the linked documents are always the governing version.

No fine print

The Eco Triple Guarantee

Every electrical, plumbing, and HVAC job is backed by three promises in writing — so you can say yes with total confidence.

Call Now (206) 970-1031 Text Book Online