Our prior "Eternal" on demand water heater died and that manufacturer had since gone out of business. Thankfully, we called Eco and they were quick to respond. Matt showed us a few options as we toyed with an electric unit, and we decided on Navien NPE-240A2 running on natural gas. Matt replaced our unit the next day and all is looking great and that shower felt so good!Two years later we serviced the unit under warranty and Jacob was top notch, professional and a pleasure to work with.
Sam H. Explained the situation and the plan to correct it clearly and in terms I could understand. The work was done and cleanup was thorough. Thank you Sam and I will use Eco again if needed.
I needed an estimate for some work. Dylan was here in 20 minutes from my initial call. The estimate was free. While he was here we found some things that need to be addressed asap. He was very knowledgeable, pleasant and professional. He took the time to explain things in detail. I’m very impressed with Eco Electric Plumbing so far.
The folks at ECO were helpful, quick to respond, and accommodated my schedule. Gabor came out the same day inspected, educated me and shared his findings. It was the most thorough home appliance inspection I have ever had. He explained options for repair and replacing our old furnace. We ultimately decided to replace the furnace and he scheduled it for less than one week later. The experience was pleasant and I appreciate ECO getting the ball rolling so quickly to keep my family warm and safe.
Have used Full Speed Plumbing (apparently now connected with Eco) in the past. Have always received GREAT service. Quality people - Elizabeth, Von, Bogie, Dylan, Jake, and Kalvin; quality work; communication was excellent; price was fair. I will recommend. Thanks to all!
Ryan Cunningham, Dylan Tardiff, and Vincent Viggiano from Eco were very professional. Didn’t mind me asking questions and coordinated with PSE and inspection so work could be done in one day. Price was on the high end; but quality of service, speedy service and knowledgeable staff makes Eco a good choice.
Outstanding experience--staff was on time, very helpful and informative, and completed the work with extraordinary focus and care. Pricing was reasonable, and I was offered multiple options for how to proceed, with full explanations and price comparisons.While onsite, Staff (Sam H.) also called out several potential plumbing issues that were not part of the original service request, and was able to explain then and what could be done; likewise for a potential electrical problem, which Eco can also handleFinally, Sam was completely comfortable with my curious White German Shepherd Dog and was unphased by her insistence on watching him work.Will hire again.
Jordan did an excellent and thorough job of examining the electrical system in my home. He was very knowledgeable and explained all the possible solutions.
Gabor was so helpful and knowledgeable, that’s why we chose EcoService, we are having the work done next week and will give a review after the work is completed we are getting a mini heat/air split
Jordan did a wonderful job, he was thorough and explained every step of what he was doing. And he was very patient with my dogs! I would definitely recommend this company and Jordan to others!
They were reinspected by pipes in my crawlspace. They made recommendations to bring it up to code. They did an excellent job with pictures and detail details about how they would go about the job.
This is the second time I have hired Eco Plumbing and the second good experience I've had with them. 'Bogie' texted me that morning exactly when he would arrive; then confirmed his ID outside my door; then put paper protectors on his shoes, and went over the steps he'd take. He diagnosed the problem as 'not severe' and fixed it quickly for less $$ than I was expecting. I will use them again when I have a problem.
Bogert was very knowledgeable and professional. He kept me advised throughout the project and respected our property as there was a lot of digging involved in the repair. I would highly recommend ECO heating and air!
Nathen did a very through inspection of our home and explained all his findings clearly. We're waiting on estimates to get started with the work, but anticipate it going very well
The schedulers have some accountability issues to work through but otherwise I loved Eric and will be working with eco in the future. They are on the higher end of the bids I've had but costs are rising too. Eric is amazing. Can't say that enough.
Jordan from Eco Electric was knowledgeable and took the time to clearly explain the issue to us, which we appreciated. While the situation itself was a bit frustrating, he was able to come out the same day and resolve the problem efficiently. Overall, a solid experience.
Senior Technician Vince was competent, thorough, careful, patient and very responsive to concerns we raised. He discovered and fixed the gap between the wall and the refrigerant pipes to keep dust from being drawn in to the house, no extra charge.Matt the dispatch person was awesome - took responsibility for internal miscommunication that led to our scheduled service day being cancelled by them and rerouted to the following week. We were pretty concerned, in fact irate about what had been scheduled well in advance by us with details communicated - and had become a somewhat complex situation with potentially serious repercussions for us. When Matt realized this, he took responsibility right away for the company error, believed us, apologized sincerely several times, and said they'd assess internally to fix the process error. Matt took it on and arranged for Senior Technician Vince to come out on Easter Sunday (Big Thanks! Vince & Matt) and get the job done just in time for the new crew arriving Monday at 8 AM. We have high praise for both Matt and Vince.On the above I'd rate them each a 10.ONE concern remains in an otherwise strong positive review.We asked repeatedly - up front - for more pricing information (specific subsets of service, a menu of options, criteria, ranges of price possibilities for the service we wanted; a deep clean of newer mini splits). The intro level tune up (includes light cleaning) price was provided. We knew we needed the deep clean (100%) however. We had scheduled for this. Repeatedly we were told there were no specific deep clean prices, we'd be given the price after arrival and inspection. But when we were shown the estimate and asked questions, it was clear that there was a menu of options (and specials which I found on the website) and criteria which were just what we had wanted - and asked for when scheduling, up front. What were the preset prices and what did those prices include depending on the condition of the mini-splits? Like going to the cleaner: some give you a menu with prices and some don't. We go to the cleaners who have a pricing menu.This one issue made us very uncomfortable, dealing with it at the end when service is done, without upfront transparency in step one- scheduling the service. Its understood that an assessment would determine the final price but - we needed much more information about pricing up front. For the experience with Matt and Vince we'd do return business. But the lack of transparent up front pricing (menu of options, ranges of possible price, criteria used to price up or stay in lower ranges..the very criteria for different price bundles it was clear were in their program, with prices) . Great overall otherwise. Do better on the up front pricing; we hope our posting will motivate!.
We contracted with Eco Electric and Plumbing to install a Moen Flo Smart Water Monitor. Levi arrived on time and gave us an estimate and was able to do the work the same day. The job was complicated, but he explained every step . He also called the city to install a new streetside water shut-off valve. Levi was very professional and skilled. I highly recommend this company!
I'm a repeat customer. Why go elsewhere when I have such consistently positive experiences? They've done big jobs and little for me, both plumbing and electrical. Kyle their electrician is cool - he just helped me figure out what was wrong with my doorbell, fixed the broken thing, and taught me about wiring up my new doorbell chime (I ordered the wrong one so I'll do it myself when the right one arrives.) 10/10.Edit: Once again called Eco, this time for plumbing. Replaced disposal, easy to work with, explained everything. Dylan was great 👍 10/10 consistently good.
Checking , Analysis and Safety service of gas furnace in my house. He checked all necessary area throughly , and he also explained of my fire place function with easy to unferstand.
Nathan was extremely knowledgeable and went above and beyond to explain everything that I should have done to improve the integrity of my electrical system.
All of the professionals are top notch, the only downside is price seems a tad high, but they do a great job so it is worth,They are very responsive to texts, emails and follow ups.
Ryan is an excellent Electrician… knowledgeable and quick at the troubleshooting and clearing out faults…He had 5 of my smoke and CO detectors change out in no time.
Always fantastic and speedy service. Extra care is always given! Much appreciated! Matt is especially patient and very willing to explain the process which is extremely helpful!
Jacob Compton from Eco came out and was superb, on time and communicated what needed to be done to finish our home plumbing project. The work done was also fantastic and better than we expected, Thank you so much!
