At Eco Electric, Plumbing, Heating & Air (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, your rights, and how you can contact us.
The Information We Collect
This policy applies to all information collected or submitted via our website, email, or online forms you voluntarily fill out. The personal information we may collect includes:
- Name
- Address
- Email address
- Phone number(s)
- Responses to questions assessing your service needs
- Comments and/or opinions about Eco Electric, Plumbing, Heating & Air
The Way We Use Information
We use the information you provide to:
- Respond to your inquiries or online form submissions.
- Fulfill your requests for services or products.
- Improve our services and communication.
Sharing Information:
We do not share your personal information with outside parties, except as required for operational purposes or as mandated by law. We do not sell or disclose your information to third parties for marketing purposes.
If you express interest in our services, you may be added to our mailing list to receive announcements about products, services, special offers, and newsletters. You can unsubscribe at any time (see “How to Contact Us” below).
We will not re-subscribe you without your explicit consent if you have opted out of our communications.
Consent
Your engagement with our services or communication indicates your consent to the collection and use of your personal information as described in this Privacy Policy.
Opt-Out Instructions
You have the right to opt out of receiving messages from us at any time. To do so, reply to any message with one of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Once you opt out, you will no longer receive campaign-related communications.
Website Analytics and Cookies
We use analytics tools (e.g., Google Analytics) to evaluate visitor use and improve our website. These tools may collect anonymized data, including your IP address, through cookies.
- Cookies are text files placed on your device that track website usage.
- You can disable cookies in your browser settings, though this may limit website functionality.
Use of Cookies and Sessions
Cookies and session files may be used to enhance your experience, such as personalizing educational tools. These files do not retrieve or store personal information and can be deleted by you at any time.
Our Commitment to Data Security
We implement physical, electronic, and managerial safeguards to protect your personal information from unauthorized access or disclosure.
Notification of Changes
If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page. This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.
Effective Date: 12/27/2024
