Ryan Cunningham, Dylan Tardiff, and Vincent Viggiano from Eco were very professional. Didn’t mind me asking questions and coordinated with PSE and inspection so work could be done in one day. Price was on the high end; but quality of service, speedy service and knowledgeable staff makes Eco a good choice.
Outstanding experience--staff was on time, very helpful and informative, and completed the work with extraordinary focus and care. Pricing was reasonable, and I was offered multiple options for how to proceed, with full explanations and price comparisons.While onsite, Staff (Sam H.) also called out several potential plumbing issues that were not part of the original service request, and was able to explain then and what could be done; likewise for a potential electrical problem, which Eco can also handleFinally, Sam was completely comfortable with my curious White German Shepherd Dog and was unphased by her insistence on watching him work.Will hire again.
Jordan did an excellent and thorough job of examining the electrical system in my home. He was very knowledgeable and explained all the possible solutions.
Gabor was so helpful and knowledgeable, that’s why we chose EcoService, we are having the work done next week and will give a review after the work is completed we are getting a mini heat/air split
Jordan did a wonderful job, he was thorough and explained every step of what he was doing. And he was very patient with my dogs! I would definitely recommend this company and Jordan to others!
They were reinspected by pipes in my crawlspace. They made recommendations to bring it up to code. They did an excellent job with pictures and detail details about how they would go about the job.
This is the second time I have hired Eco Plumbing and the second good experience I've had with them. 'Bogie' texted me that morning exactly when he would arrive; then confirmed his ID outside my door; then put paper protectors on his shoes, and went over the steps he'd take. He diagnosed the problem as 'not severe' and fixed it quickly for less $$ than I was expecting. I will use them again when I have a problem.
Bogert was very knowledgeable and professional. He kept me advised throughout the project and respected our property as there was a lot of digging involved in the repair. I would highly recommend ECO heating and air!
Nathen did a very through inspection of our home and explained all his findings clearly. We're waiting on estimates to get started with the work, but anticipate it going very well
The schedulers have some accountability issues to work through but otherwise I loved Eric and will be working with eco in the future. They are on the higher end of the bids I've had but costs are rising too. Eric is amazing. Can't say that enough.
Jordan from Eco Electric was knowledgeable and took the time to clearly explain the issue to us, which we appreciated. While the situation itself was a bit frustrating, he was able to come out the same day and resolve the problem efficiently. Overall, a solid experience.
Senior Technician Vince was competent, thorough, careful, patient and very responsive to concerns we raised. He discovered and fixed the gap between the wall and the refrigerant pipes to keep dust from being drawn in to the house, no extra charge.Matt the dispatch person was awesome - took responsibility for internal miscommunication that led to our scheduled service day being cancelled by them and rerouted to the following week. We were pretty concerned, in fact irate about what had been scheduled well in advance by us with details communicated - and had become a somewhat complex situation with potentially serious repercussions for us. When Matt realized this, he took responsibility right away for the company error, believed us, apologized sincerely several times, and said they'd assess internally to fix the process error. Matt took it on and arranged for Senior Technician Vince to come out on Easter Sunday (Big Thanks! Vince & Matt) and get the job done just in time for the new crew arriving Monday at 8 AM. We have high praise for both Matt and Vince.On the above I'd rate them each a 10.ONE concern remains in an otherwise strong positive review.We asked repeatedly - up front - for more pricing information (specific subsets of service, a menu of options, criteria, ranges of price possibilities for the service we wanted; a deep clean of newer mini splits). The intro level tune up (includes light cleaning) price was provided. We knew we needed the deep clean (100%) however. We had scheduled for this. Repeatedly we were told there were no specific deep clean prices, we'd be given the price after arrival and inspection. But when we were shown the estimate and asked questions, it was clear that there was a menu of options (and specials which I found on the website) and criteria which were just what we had wanted - and asked for when scheduling, up front. What were the preset prices and what did those prices include depending on the condition of the mini-splits? Like going to the cleaner: some give you a menu with prices and some don't. We go to the cleaners who have a pricing menu.This one issue made us very uncomfortable, dealing with it at the end when service is done, without upfront transparency in step one- scheduling the service. Its understood that an assessment would determine the final price but - we needed much more information about pricing up front. For the experience with Matt and Vince we'd do return business. But the lack of transparent up front pricing (menu of options, ranges of possible price, criteria used to price up or stay in lower ranges..the very criteria for different price bundles it was clear were in their program, with prices) . Great overall otherwise. Do better on the up front pricing; we hope our posting will motivate!.
We contracted with Eco Electric and Plumbing to install a Moen Flo Smart Water Monitor. Levi arrived on time and gave us an estimate and was able to do the work the same day. The job was complicated, but he explained every step . He also called the city to install a new streetside water shut-off valve. Levi was very professional and skilled. I highly recommend this company!
I'm a repeat customer. Why go elsewhere when I have such consistently positive experiences? They've done big jobs and little for me, both plumbing and electrical. Kyle their electrician is cool - he just helped me figure out what was wrong with my doorbell, fixed the broken thing, and taught me about wiring up my new doorbell chime (I ordered the wrong one so I'll do it myself when the right one arrives.) 10/10.Edit: Once again called Eco, this time for plumbing. Replaced disposal, easy to work with, explained everything. Dylan was great 👍 10/10 consistently good.
Checking , Analysis and Safety service of gas furnace in my house. He checked all necessary area throughly , and he also explained of my fire place function with easy to unferstand.
Nathan was extremely knowledgeable and went above and beyond to explain everything that I should have done to improve the integrity of my electrical system.
All of the professionals are top notch, the only downside is price seems a tad high, but they do a great job so it is worth,They are very responsive to texts, emails and follow ups.
Ryan is an excellent Electrician… knowledgeable and quick at the troubleshooting and clearing out faults…He had 5 of my smoke and CO detectors change out in no time.
Always fantastic and speedy service. Extra care is always given! Much appreciated! Matt is especially patient and very willing to explain the process which is extremely helpful!
Jacob Compton from Eco came out and was superb, on time and communicated what needed to be done to finish our home plumbing project. The work done was also fantastic and better than we expected, Thank you so much!
Great experience! It was great working with Vince. He is very knowledgeable, professional and very pleasant. He explained everything to me in details so in better understanding the issue.The other representatives who contacted me were always courteous and followed up promptly.
Eco was able to dispatch electricians the morning after I called (in the afternoon). They were very thorough investigating the problem and provided me 4 options for resolution, including the bottom-line prices. They did a great job and cleaned up afterwards. They even threw in new heater grates to replace my scorched old ones. I was very happy with the service.
Trustworthy and reliable are the best two words to describe doing business with Eco. This is their third visit over the past few years, and all problems have been taken care of. Zach diagnosed our current situation, handled the problem and, in less than 24 hours, we were up and running again. For those with any of the problems Eco handles I highly recommend giving them a call. They are reliable and worth this recommendation.
Just had another great experience with ECO Plumbing. Vince came out, did annual service on our furnace and AC. He did a great job and was someone I would trust kin our home. He made some recommendations and gave us an estimate, but no pressure. I will definitely use them again.
