Our Most Recent Service Reviews
very good service, pricing and timing to get job done.
Seth Robertson from Eco Electric came out to help me evaluate a co-op/condo unit I am buying. His expertise and advice made a big difference in helping me understand my options and feel more confident in my purchase decision. He also is a great guy, and ...gave me a few laughs. It's worth noting: this is an old building, built 1929. Not your standard fare. That definitely did not stop Seth from knowing what he was talking about and being able to explain things to me in a way I could understand as a non-electrician. He told it to me straight: the good and the bad. On top of all that, Eco as a whole is very well-organized and professional. Their entire appointment system, with text message follow-ups and updates, kept me in the know every step of the way. Few things in life work smoothly in my experience; however, working with Eco and Seth proved to be an exception.
From the lady who answered my phone to make an appointment to the technician (Tyler) who came out to fix the issue, my experience working with eco electric has been great. Not only were they professional, I felt like they really cared for me as their ...customer.
Tyler came into our home during COVID and was so respectful, AND he did a terrific job installing a new light switch. Would completely recommend this company
We had experienced flickering lights and burns on outlets. With zero knowledge in this area, we called Eco and were pleased from the time we scheduled an appointment to the time the work order was completed. The electrician team was courteous and ...knowledgeable. Both were congenial and efficient in the amount of work vs time spent. All around, we are very pleased. We intend to have future work done by this company. Thanks guys
They were seriously challenged with the Covid-19 stop work order but did their best to keep me informed and once they did could schedule the appointment they were on time, and did a super job. I would totally use them again
I am really happy with my installation. The electricians who did the installation worked quickly and worked well with the thoughts I had on location. The scheduler was able to move up the appointment which I very much appreciated given the current ...circumstances. A couple minor issues. The electricians left pieces of wire on the garage floor. If I had not been sweeping afterwards, the wire could have easily punctured my tires and even though the electricians arrived promptly they were unprepared for the installation and had to go to the store and get wire and a electrical box despite my conversation with the project manager on what was needed for the installation. The installation would have taken less time if they had come prepared. Despite this I will happily call them again for electrical work.
Eco Electric was fantastic to work with. This was my first water heater purchase so I did a bunch of research myself on which water heater to get and I was able to validate my choice with one of their technicians - Matthew. We corresponded a lot over ...email and if he didn't know the answer to something, he would do the research so that I could make an informed decision. I appreciate the patience he had with all of my questions, especially around tank vs tankless water heating. I had also chose a different water heater than they normally install and they worked hard to get it ordered as fast as they could. During the day of install, Matthew, Kinyata, and Elias (sorry if I spelt your names wrong - feel free to ping me to correct them) came by and they were super chill. They came in, we talked for a bit and they set off to work, allowing me to do my work. I think the install took about 2 hours and went off without a hitch. The whole process almost felt too uneventful 🙂 I will definitely be using Eco Electric & Plumbing in the future and highly recommend them to others. I'd also like to thank Kinyata, Elias, and especially Matthew for the great and smooth experience.
Truly appreciated the wonderful job Matt B. did with the leak from my tub. He thoroughly examined all possibilities, determined the issue (overflow drain leak), and quickly corrected the issue. Great Job and Great personality! Way to go!
We've had Eco out a couple times, they send experienced, professional folks and answer our crazy new homeowner questions patiently. Great availability is especially cool.
I wanted to install an outlet. Paul used existing wires and exceeded my expectations with the solution he came up with (used existing wires). He was nice, answered all my questions, polite and quick. The only thing is the price. Out of 3 companies ...they were the cheapest but they still charged 385$ (including tax) for 30 minutes of work. I think this could have been done in less then 200$.
We had an emergency situation. I called Eco Electric and they came out the same morning & fixed it Paul was such a professional I’ll recommend to anyone Great service!
Great experience. The person on the phone was able to find an electrician and have them at my door within an hour of my calling. Had a problem that probably could have burnt my condo down. Jeremy and the other electrician with him promptly fixed the ...issue and restored my power. This was my second time using Eco and I would definitely use them again.
I have used Eco Electric & Plumbing for several jobs on my property. They are always on time, professional and knowledge in their craft. I appreciate their communication level as well as the outcome of the work. Thank you for all your help at our ...property.
If you are looking for customer service and a great job, this is the company to call! Every single person I dealt with, went above and beyond! Thank you to Donna, Scott, Jeremy, Drew, Elias, LeKenyada and Matt! You take customer service to the next ...level!
We received excellent service from Eco Electric & Plumbing. When I called to schedule an appointment to get a bid on electrical work, the woman on the phone was extremely accommodating. We had a short time schedule and Seth came out quickly to give us a ...bid. We felt he gave us very good suggestions that were cost effective. Tyler and Kyle who did the rewiring for us were very professional , courteous and helpful. They went out of their way to accommodate our needs. Excellent quality work at a good value.
We just undertook a major rewiring and lighting project on the ground floor of our 1927 home. The review and bid done by Scott was clear and fair. Our experience with Conor, in the lead, assisted by Kenyata and Julie, was excellent. We highly recommend ...Eco Electric and Plumbing.
I have worked with Seth twice now. He is punctual, communicative and just a polite, nice person. I would definitely recommend him.
I am writing this review immediately after the electrician has come and gone. 1. I contacted Eco electrical to request service on a chandelier replacement in my 13 foot high staircase. (I can’t do this, nor do I have the skillset – hence my call) ... 2. I called explicitly (EXPLICITLY!) for the electrician to bring the proper ladder to do the job. 3. I measured with the call rep on the phone how tall the ceilings were and asked 3 to 4 times to make sure they come prepared. 4. I was assured they would come prepared with the right ladder and tools. 5. Service was scheduled at a time I had to leave work and meet them Hey – guess what? They didn’t come prepared. The electrician looked at the job and said he was not sure he had the right ladder. He also mentioned that the ladder that would work was on another job site. The other electrician could deliver it, but it would be about an hour. I let the electrician know this was frustrating after I was explicit in my directions. He apologized, but what was he going to do? NOPE. Look elsewhere for help.
I had some unusual requirement for some equipment I needed installed—in particular, a whole house fan and a thermostat that I could control using a home-automation system—and Paul worked with me, understood what I was going for, and made it happen. ...AAA+++, intend to hire again!
I used Eco Electric and Plumbing for an EV charger installation in my garage. I had a good experience. They were very fast in coming out to my place to see the work I wanted done and did a great job of listening to me to understand what I was looking ...for. They were able to get me on the schedule quickly, carried out high-quality work on the installation, and were responsive whenever I reached out to contact them. I appreciated their service and would use them again.
We had to call them back to debug a new problem... And once again, they did a great job!! Matt & Paul, thank you for your persistence and hard work!! Eco is always honest about their work and ability, never gave us excuses or ambiguous answers... hard ...to find a business who is honest like Eco!!
Matt and Elias came to my home for a plumbing job. They arrived perfectly within the time window I was given. They were courteous and efficient while they worked. Part of the job required shutting off water. They gave me plenty of notice that the water ...was going to be shut off and checked in again before they turned it off. They communicated well throughout the project and were respectful of my home and my space. I would **Highly** recommend them and am very pleased with their work!
We've had multiple positive experiences including a very professional stair chair installation for a reasonable price. In addition, Cory talked me through a complicated diagnostic situation by phone involving a broken dishwasher that could have been a ...plumbing, electric, or appliance error. With his guidance I checked the circuit breaker, local plugs, found the electric panel, sent a picture to him and was able to establish that there was power getting to the machine. Thanks to his generosity, now I know to call a dishwasher technician!
Very easy. Very professional from start to finish. Donna coordinates the scheduling and she was great to talk to. I had an initial electrician come out to review the work that needed to be done - he was very professional and on time. Then the service ...technicians came out a few days later to do the work. Every person was pleasant, professional, on time and did a great job. They give you a fair and accurate price before doing the work. I highly recommend this group for any electrical needs.
Vince and Brandon were on time and finished installing the garage charging outlet in under 2 hours. Charging works out great. I also recommend them for their upfront pricing.
Highly recommend these guys. The entire process from booking, to consult, to getting everything done, was smooth and professional. Our technicians Paul and Julia were fantastic. Extremely knowledgeable, efficient and great at helping problem solve, not ...to mention really lovely people. Five stars. We will definitely use them again.
Jerry is a pleasure to work with. Always respectful to the customer and a true passion for his craft. Brian k another extremely knowledgable electrician who is a pleasure to work with. I learned a lot from him. Connor a talented residential electrician ...in a sea of commercial ones. Always willing to awnser questions and teach the apprentices what he knows. Tom a no nonsense get it done guy. Enjoyed working with him.
I hired Eco Plumbing for toilet and faucet repair. The woman I spoke with to schedule the appointment was very friendly and helpful when answering my questions. I appreciated that the day of the appointment I received a text reminder and confirmation ...the plumber was on his way. Matthew Bartoces and two apprentices - Lekenyada and Elias arrived on time to the appointment and were very informative about explaining and diagnosing the issues. They worked quickly and effectively. All three plumbers provided great customer service and I look forward to with Eco Plumbing & Electric in the future.
I am a first time customer of Eco Electric & Plumbing. I scheduled an appointment with Donna. She was helpful, cheerful, and a pleasant introduction to the company. Eco's technician, Paul arrived on time, patiently listened to me explain the problem and ...knew right away how to correct it. He was friendly, knowledgeable, trustworthy, and efficient. He was also able to advise me on some larger projects that I want to complete in an upcoming kitchen remodel, and hot water heater replacement/relocation. Eco's prices were fair and reasonable, and I will definitely be contacting them for future needs.
Professional, efficient, and high quality. Found Eco through Yelp, and after messaging them details they called me to schedule an appointment. They were the only company offering a free visit and quote. Got a text reminder the day before and when the ...electrician was on his way. Paul showed up at my house and quickly diagnosed the issues I showed him. Understanding that I had been doing some home improvement work myself, he explained in detail what the fixes would be. I decided to do the minor jobs myself but hired him for an intensive repair -- very happy I did so because it was more difficult than I expected. Paul was very careful and left the area spotless. Honestly it was more expensive than expected ($220 for about an hour of work) but other companies were charging $100-180 just to come and take a look.
Eco Electric and Plumbing replaced my water heater. Matthew Bartoces and Lekenyada Winston were courteous, professional, and they knew what they were doing. I was super impressed. I will be calling on Eco for my future electric and plumbing needs.
Paul came out to look at a faulty baseboard heater. He was on time (actually a few minutes before "arrival window") and it didn't take him long to figure out the problem was with the thermostat and not the heater. He was polite and professional and got ...the problem fixed in no time at all! He also did a quick check of the circuit breaker and panel to make sure he didn't spot anything unusual, which was really appreciated to have a trained eye look at that. Overall great service and highly recommend them!
Great experience top to bottom. Seth was excessively responsive (seriously dude, go to bed), and Connor was a delight. Fast and efficient, with witty banter to boot. Will buy again.
Eco does great work.
This is for my dad. He called when the two men came and performed the best service he has seen in years. They were very polite, professional and arrived early. My dad is so pleased with ECO Electric and Plumbing and I am too. Thank you for taking my text ...and forwarding it to Dana. Now my dad has the electrical needs his wife will need for her hospital bed and chair. Eco Electric and Plumbing, you are simply the best company around. Thank you again. For Trygve Bjorndal (who does not have a computer), Mark Bjorndal USN RET (His son)
Excellent customer service from Eco electric (Jerry), answered all questions with ease. Happy customer. Thank you Eco Electric, it was a pleasure doing business with you.
Fast and efficient . Seth was on his way home and said he would stop by my office . He checked what the problem was and fixed it. That’s great customer service !
Each technician we worked with was incredibly kind, talked me through the process, and was upfront about the costs. I really appreciated working with Kristi and Donna too on a few other problems we had. Overall would recommend!
We had a job spread over 3 weeks for schedule purposes and Matt an Kenyada were awesome. They were in over 60 of our condo units and things went of without a hitch. All our owners had good things to say about them. Great job guys!!!!
Great experience with Eco Electric! It didn’t start out great but but they made sure we were happy in the end. We had 3 guys show up to make things right which included the service manager. They were all super friendly and knowledgeable. We felt ...confident the moment they arrived. Everything worked out great and we are happy! Great job! Highly recommend. Thank you Eco. 😊
Pleasure working with Jerry. Knocked out a number of items for my remodel. Thoughtful, precise and efficient!
Great people. Nice environment. Just wish they'd be more concrete.
Paul was awesome. He was on time and extremely efficient. Very nice guy and explained things clearly
Eco recently did work for my mother and I can’t say enough about their employee, Matt Bartoces! His patience, friendliness and knowledge was above and beyond anything we could’ve asked for. Not only did he install a new toilet for the master bath, ...but took out an extremely old toilet in the downstairs bath and helped my mother order one that would fit. He even came back and installed it once it was delivered! I would definitely recommend Eco for any electric or plumbing needs.
Did an amazing job, fast and efficient, great communication. Definitely recommend.
Eco was quick and professional. I had no idea I was going to love my Quiet Cool fan so much! Wish I would have had it installed sooner. I'll definitely be calling Eco next time we need electric or plumbing work.
Replaced older Quiet Cool Fan. Very customer-focused company. Seth gave a clear and complete assessment of my options, suggested ideas, open to alternatives. Clear and prompt estimate. Arrived on time and worked efficiently. Brandon and Vince were top ...notch installers. I was able to work with them in parallel - they helped me patch a ceiling hole created by removal of old duct (not their responsibility, but a nice touch). Excellent experience, would recommend.
Eco Electric came out and installed a Quiet Cool whole house fan, back in April. This fan is amazing. We have it running every night and every morning! It is so nice and cool throughout our house. It assists our air condirioning, perfectly. It used to be ...very cold downstairs and still too warm upstairs, it is now a great temperature throughout. My husband talks about it to all of his friends! It has been awesome and the install was fast, super clean and very professional. Thank you Eco Electric!!
Their sales man visited our house to review a project and was very detailed, asked great questions, and took the time to understand the problem. We were very satisfied with Eco that we'll be having them work on our next project. Very professional outfit ...and would highly recommend.
Connor and Julia were very helpful during our service appointment in assessing a number of issues. All were addressed and most resolved to our satisfaction, and we look forward to their next visit to finish-off what remains.
I manage properties in the Capitol Hill area and I am very happy with the reliability of Eco Electric who have helped me with electrical issues on some of our older buildings.
I've been in multi trade construction for 29 years and owned my own General Contracting business for 7. In all my years, I must say that Matt from Eco Electric & Plumbing is the best I've ever had the privilege of working with. His dedication to his ...trade, work ethics and knowledge is unbeatable.
Great service and awesome communication skills, will definitely se them again for future projects.
Hired this company for my parents house, the crew arrived on time and were very kind and informative, they fixed the issue and the price was reasonable.
Paul was on time. Quite efficient and very pleasant. Thank you!
I needed a fast turnaround on disconnecting a hot tub from my electrical service and they went out of their way to accommadate me. The technician was in and out in less than an hour and addressed all my concerns.
ECO sent one of the best professionals today. Paul Morrell identified the problem very fast and repaired it. I really recomend them to make your life easier.
Shane did a great job of quickly troubleshooting my electrical issue, and explained everything very thoroughly. He clearly was not trying to upsell me or overcharge me for work, which makes me trust Eco Electric for my next projects. Very professional, ...honest, and friendly. Highly recommended!
We used eco to install a quietcool whole home fan. They are an accredited installer but more importantly they made the whole process very easy and pleasant. Friendly folks on the phone and on site. Seth and Tyler in particular were great during the ...installation and were able to deal easily with the complications of an old house. Highly recommended and I will certainly look to use them again.
These folks are really good! We did a ceiling fan install which many other electricians had walked away from due to it's complicated nature. They are very prompt with absolutely great customer service. Our electrician was Paul Morell who I highly ...recommend. Knowledgeable and did a thorough and clean job.
Conner, Robert, and Julia provided excellent service. This company is great. Highly recommended.
The quote was fair and the electrician began the work immediately and finished it the same day. I had 8 outlets replaced 5 were converted to GFCIs. The one in the bathroom was a combination GFCI and switch. It was all done professionally and Paul ...answered all of my questions. The appointment for the quote was set up quickly and the job was done in less than 1 week.
I was experiencing voltage fluctuation at my house while using certain appliances. Matthew Hatfield inspected and diagnose the issue accurately. He was very through in his work and answered all my questions. The charges were reasonable and they gave me ...additional discount because they had to reschedule original appointment. I am super happy with the service provided by EcoElectric and will definitely consider them for electrical work in future.
I have had two visits from Eco Electric at our home. On both occasions the technicians were knowledgeable, courteous, and efficient. Their prices are reasonable and their response time was very quick. They are looking to build relationships, and the way ...they conduct their business will certainly achieve that goal.
We got lucky and got Matt Hatfield as our electrician. He came out, worked with us to find the best deal, and went above and beyond. We were going to be without power until we could get our meter socket fixed, but ECO made sure to get the job done within ...a day despite being booked. All others we contacted had a month wait. Our electrician then made sure to come early and make sure to get done in time to ensure the inspector could come out and get us power back before the weekend. He stopped at nothing to ensure we were satisfied and happy with the service provided. Rather than looking at us as an open checkbook, he looked at us as humans who were going to be left without power in the cold and wanted to make sure to do everything he could for us. Matt was super friendly, smart, efficient, and hard working. I would recommend ECO to all my friends and family. I couldn't be more satisfied.
UPDATE: 3/26/2019: Shane is da bom-diggidy! His electrical work is every bit as skilled and thorough as his diagnostics. Eco is lucky to have him on their team. He deserves a gigantic raise! Donna is great too! We encountered an unexpected obstacle. ...Shane & Donna made sure it was resolved immediately. Much appreciated! Much! Skills & knowledge topped off with excellent, professional, customer service. ORIGINAL POST: 3/20/2019: Shane rocks! He was very thorough and conscientious with his diagnostics & planning. While still here, he called the office to order the necessary parts, and scheduled the appointment to get the work done. So I knew what to expect before he walked out the door. He was also personable. Very cool guy, professionally and personally. The office staff is also very personable, helpful and responsive.
Without a doubt this company has my respect and appreciation. They were not only courteous, prompt, and efficient, they went above and beyond my expectations. I heartily recommend this company and will contact them if/when I need help.
The techs were very nice, prompt, and the office staff is extremely helpful. They return phone calls faster than the others that I contacted.
Shane Tripp was extremely helpful and personable. He resolved our issue in a timely and a professional manner. I would definitely recommend Eco Electric to someone.
ECO has supported my business and my home when it comes to keeping electricity flowing. They have done jobs as small as installing one light switch all the way to setting up a 3,500 kw service. Their service and commitment to quality is top notch.
Strong communication (appointment confirmation/reminders/arrival times) via email & text. Very kind and thoughtful technician who worked diligently and was able to explain clearly the issues and solutions. Definitely recommend.
Shane Tripp was the electrician who serviced our home. He was fast and fair. He helped to ease our anxiety around our electrical issues which weren't as bad as we thought. I would definitely recommend him.
Not only did Eco's quotes come in under the competition, but their service was stellar! I've extremely happy with the work and level of service (toilet + outlet + powered bidet seat install). Also, being able to do both the electric and plumbing work ...through a single company was very convenient.
Excellent service! My dishwasher has been fixed. My plumber is professional, friendly, and efficient.
Friendly, professional and prompt! We had to get some repairs done FAST after a tree fell on our power line. I called all around town and everyone was giving me 2-3 week timeframes. Eco was there the next day and did a fantastic job. Will definitely be ...using them for our future needs.
Great service and communication. Would use again.
Great honest service. Had several electrical outlets not working alongside a wall. Turns out the GCFI was inadvertently pressed which shut off the power to that section of wall outlets. I learned something new and they did not accept any charge for their ...time.
Good communications via email & text. Changes were made to estimate to clarify work to be done at my request. Estimator and electricians all arrived on time. Electricians removed shoes and did thorough investigation of multiple outlets--took them all ...apart--installed GFI for sink area outlets and tested that they all worked. Cleaned up well. Payment was convenient. Thank you Matt, Chris and Robert.
My dinning room ceiling light cannot be turned on. Luis Carrilo and Robert came, troubleshoot and found that the line behind the wall was cut. If wall needs to cut to fix the issue, I would have a lot of work to do to fix the wall. Luis provided the best ...solution. He went up the attic, found the cutted line, connect it to a new line and wire it thru the wall into my light switch. Wall was saved. Luis did awesome job! I am very satisfied with the outcome. Thanks so much Luis and Eco electric. Super highly recommend!
Excellent work and service. Matthew was a pleasure from the beginning when we got a quote all the way to the end. He heard our concerns, understood what we were needing and layered in our future projects. The work was done fast and efficient. Would ...highly recommend!
We had many things that needed to be fixed all around the house. Seth from Eco Electric & Plumbing arrived right on time, was very professional and courteous. He went around the house to review the jobs and even took the time to solve some of our issues ...(we never realized we add a special plug for the microwave oven!!!!). Zach was the electrician who did all the repairs and updates. He was super professional, friendly and did an amazing job! The quote was really competitive and from beginning to end the quality of the service (from the assessment, to scheduling the work to the repairs) was top notch. I would not hesitate to recommend them to any of my friends.
Ryan F was extremely helpful and knowledgeable. He gave me multiple options, fair and upfront pricing and even got the work started the same day! I chose the most expensive option avaliable and was not disappointed in the end result and sheer quality of ...Ryan and Eco Electric. 5 Stars!
Eco Electric and Plumbing were great to work with. They came out to give a quote for replacing a bathroom fan. After discussing the matter with them, it was decided just to replace a part. They were happy to schedule a different appointment in order ...to allow time for the part to arrive. Luis was the electrician who undertook the work. He was extremely pleasant. He also made sure that the work area was left in a clean and tidy manner. I would highly recommend using Eco Electric and asking for Luis.
Joey and Eco are amazing
This company/crew was AMAZING!! They worked with us from the very beginning with the bids, all the way until the end to make sure the job was not only complete, but that my husband and I were happy with the work and the experience. They did both ...plumbing and electrical work for us and we will most definitely be using them in the future. Each plumber and electrician knew exactly what they were doing and hustled to get the job done. They were courteous and answered any questions we had. I really couldn't stress enough that if you have any plumbing or electrical needs, you should use this company. I never write reviews, but these guys earned it!!
Eco Electric has been a wonderful group of people to work with, from the friendly conscientious office people to the workers who have come out to my house. Everyone has been serious about solving the electrical problems in my old house as well as very ...pleasant to have around while they work. I am delighted to have found this company!