We all want to believe that when we call a
technician to do a job, they will be top-notch. The characteristics we look for are;
being knowledgeable of the issues at hand, giving a fair price for the
work, caring for our home, and being able to communicate or answer or questions
properly. All too often we may be left with only a couple of these characteristics
and sometimes none at all. Just because you are in need does not mean
that you cannot be choosy. Below are some traits to look for in a good
technician.
Does The Tech Care For Your Home
One of the things you can notice right away is if the technician will remove
their shoes or use job socks over their shoes before entering your home.
This may seem trivial but it’s a good indicator that the technician
really cares. Another thing to look for is if the tech asks your permission
to enter your home, to inspect the problem. Yea, it may be a no brainer,
you called him, right? But the simplicity of having manners is a professional
trait that can indicate you have a thoughtful and
careful minded technician.
Thorough Evaluation
A good technician will take the time to carefully think of all the facets
of the issue at hand and the possible solutions. After doing so, they
will take the time to explain what they found (Or may even show you) and
communicate all the possibilities to resolve the issue. A good technician
is never rushed and has the time for you. Also, the tech should give you
a proper estimate that will not change over the course of their work (They
took the time to think all things through and their price should be a
solid price).
Approval To Perform The Work
Have you ever called a technician to get an estimate and then realized
that they just did the work before even talking to you about what the
issue was? This happens and I don’t know about you, but that makes
me feel like they pushed me into paying for something. It’s like
walking into the grocery store to buy a piece of meat but all the meat
is in brown bags and all you can do is pay for it and hope you got the
right cut for the right price. A good technician will always hear your
response for what work you want to be performed and ask your approval to start
the work at an agreed-upon price.
Get ‘r Done
There is something to be said for a tech that is prepared and ready to
do the job. I have seen my share of jobs started but the technician did
not have the part and had to come back the following day or the tech says
they have another job to do and will come back. A good technician is at
the moment. He is ready to serve and is prepared for the job. His goal
is to get it done in a timely manner and get your household back to normal.
Whenever you call a technician, you should be treated with a five-star
experience. The old adage “You get what you pay for” is usually
right. And sometimes you pay more for lesser service. Why not know that
the technician you hire is top grade. We hope these tips will help you
evaluate in finding a great tech for needs.
